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Privacy Policy

Privacy Policy

Last Updated: October 28, 2024

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Vayu (“Vayu”, “we”, “our” or “us”) use, collect and store personal information that we collect or receive from or about you (“you”) in connection with https://withvayu.com (the “Website”) and the services provided therein (the “Services”).

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.

Table of contents:

  1. What personal information we collect, why we collect it, and how it is used
  2. How we protect and retain your personal information
  3. How we share your personal information
  4. Your privacy rights
  5. International transfers of personal information
  6. Use by children
  7. Interaction with third party products
  8. Analytic tools/Cookies
  9. Specific provisions applicable under California privacy law
  10. Contact us

Vayu’s mission is to enable companies to bill, charge and invoice as they please – no matter the pricing, thereby shortening contract-to-cash cycles.

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.

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1. WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

(i) We Process the Following Personal Information:

a. Information provided through the Services. We collect personal information that you voluntarily provide, such as your full name, email address, organization with which you are working, as well as any other information that you decide to provide us.

b. Information provided through the Website. When you use the Website, we collect and process full name, email address, organization with which you are working when you interact with the Website, for example, when you click on the "Join Waitlist" link.

c. Information automatically collected. We may automatically collect certain information through your use of our Services and Website, such as cookies, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider, and other information about actions taken through the use of the Services and Website.

d. Information from Other Sources. Vayu may also obtain information about you from other sources, including publicly- or commercially-available information, and through third-party data platforms, partners, and service providers.

e. Information you provide to us in person. For example, when you visit one of our exhibition booths or attend one of our events and you provide us with your contact details. We will use this information to answer your enquiries or provide additional information to you.

f. Information we collect from online interactions. For example, if you attend a webinar, contact us via social media, or otherwise interact with our business, including as a representative of a current/prospective customer, supplier, or partner, we track and make a record of those interactions, which may contain your contact details, such as full name, email address, messages, and any other information that you decide to provide us with.

(ii) We process information for the following purposes:

a. To provide you with the Services. We will use the information, including, without limitation, for the following purposes: (i) to provide you the Services and to process your requests; (ii) communicate with you about your use of the Services and for support purposes; (iii) fulfill any instruction and/or request made by you in the context of the Services; (iv) send you push notifications and/or emails and notifications regarding your account or certain features of the Services, including updates related to the services we provide you with; (v) to personalize your experience with our Services; (vi) to generally administer and improve the Services; and (vii) other related uses.

b. To allow you to make use of our Website. We will use your information to allow you to make use of our Website, including, (i) if you submit a questionnaire, we will use your Personal Data to process and answer your request; (ii) to answer your questions and to allow you to communicate with us (e.g., by using the Website questionnaire); (iii) to analyze your use of our Website and to improve our Website; and (iv) to customize your experience.

c. For Administrative Purposes. Vayu may use your information (i) to respond to your questions, comments, and other requests for customer support or information, including information about potential or future services; (ii) to provide you with the Vayu Services; (iii) for internal quality control purposes; (iv) to establish a business relationship; (v) to generally administer the Vayu Services.

d. Security purposes. Some of the abovementioned information will be used for detecting, taking steps to prevent, and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by relevant authorities, for law enforcement purposes, and/or to exercise or defend legal claims.

e. De-identified and Aggregated Information Use. In certain cases, we may or will anonymize or de-identify your Information and further use it for internal and external purposes, including, without limitation, to analyze and improve the Vayu services (including through the use of artificial intelligence) and for research purposes. We may use this anonymous or de-identified information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them and/or to develop new product features and improve existing offerings).

f. Cookies and Similar Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Vayu Website and Services, use Technologies to automatically collect information through the Website and Services. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Website and Services. For more information on cookies, see our Cookies Policy appended to this Privacy Policy.

(iii) The lawful bases we rely on for processing personal information are (if and when applicable):a. The data subject has given consent to the processing of his or her personal data;b. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;c. Processing is necessary for compliance with a legal obligation to which the controller is subject; and/ord. Processing is necessary for the purposes of the legitimate interest.

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2. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION

2.1. Security. We have implemented and maintain reasonable technical, organizational, and security measures designed to protect your information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device, or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

2.2. Retention of your information. Your information will be stored until we delete our records, and we proactively delete it, or if you send a valid deletion request. Please note that in some circumstances we may store your information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your information or dealings.

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3. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your information as follows:

3.1. The information Vayu gathers is shared with our partners and other third parties.

3.2. We may also share information with our affiliated companies about you.

3.3. We may use third-party service providers to process your information for the purposes outlined above, including, without limitation:

  • 3.3.1. With cloud service providers for hosting purposes;
  • 3.3.2. With websites and web content creation platforms in order to help us manage our Website;
  • 3.3.3. With email providers, marketing, CRM, and other similar tool providers;
  • 3.3.4. With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.

3.4. To the extent necessary, with regulators, courts, banks, or competent authorities, to comply with applicable laws, regulations, and rules (including, without limitation, federal, state, or local laws), and requests of law enforcement, regulatory, and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Vayu, our Services, customers, employees, property, and the public.

3.5. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares, or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose, or assign your information in connection with the foregoing events.

3.6. Where you have otherwise provided your consent to us for sharing or transferring your information.

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4. YOUR PRIVACY RIGHTS

4.1. The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):i. You have the right to withdraw consent to the processing, where consent is the basis of processing.ii. You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.iii. You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.iv. You have the right to object to unlawful data processing under certain conditions.v. You have the right to the erasure of past data about you (your “right to be forgotten”) under certain conditions.vi. You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.vii. You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.viii. The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by Vayu by contacting Vayu directly or by following the instructions through the unsubscribe options in our email messages.

4.2. You can exercise your rights by contacting us at info@withvayu.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initially requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

4.3. Deleting your account: Should you ever decide to delete your account, you may do so by emailing info@withvayu.com. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

4.4. Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to info@withvayu.com. Please note that the email must come from the email account you wish to block OR if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.

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5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

a) We store the Personal Data with the following storing companies: (AWS, MongoDB; across US and Europe)b) In order to run our business and provide our Website and Services to you, we transfer Personal Data to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your Personal Data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your Personal Data by implementing at least one of the following safeguards:

i. Making sure the destination country has been deemed to provide an adequate level of protection for Personal Data; and/orii. By executing implement data onward transfer instruments such as data processing and protection agreements.

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6. USE BY CHILDREN. We do not offer our products or services for use by children and, therefore, we do not knowingly collect information from, and/or about, children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provide information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at info@withvayu.com.

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7. INTERACTION WITH THIRD PARTY PRODUCTS. We may enable you to interact with third party websites, mobile software applications, and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

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8. ANALYTIC TOOLS/COOKIES

  • Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
  • Through our Services, we may allow third party advertising partners to set technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third party websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” We may allow access to other data collected by the services to share information that may be useful, relevant, valuable, or otherwise of interest to you. We reserve the right to remove or add new analytic tools, cookies, pixels, and other tracking technologies. For more on our use of cookies, see our Cookies Policy appended to this Privacy Policy.

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9. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

9.1. California Privacy Rights: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@withvayu.com. Please note that we are only required to respond to one request per customer each year.

‍9.2. Our California Do Not Track Notice: We Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers, but we may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a user uses the Services.

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‍10. CONTACT US. If you have any questions, concerns, or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at info@withvayu.com.

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Cookies Policy

We use on our site https://www.withvayu.com ("Website") cookies and similar files or technologies to automatically collect and store information about your computer, device, and Website usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this notice to refer to these technologies and all such similar technologies that collect information automatically when you are using our Website where this notice is posted. You can find out more about cookies and how to control them in the information below.

If you do not accept the use of these cookies, please disable them using the instructions in this cookie notice or by changing your browser settings so that cookies from this Website cannot be placed on your computer or mobile device. Important: disabling cookies on this Website may impair certain Website features.

In this cookie notice (“Cookies Notice”), we use the term “Vayu” (and "we", "us", and "our") to refer to https://withvayu.com. Our Privacy Policy is available at https://www.WithVayu.com.

What is a cookie?Cookies are computer files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Website before or whether you are a new visitor.

There are two broad categories of cookies:

  • First party cookies, served directly by us to your computer or mobile device.
  • Third party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance/analytics, marketing, and other technologies, and social media purposes. The third-party cookies are outside of our control. The third parties may, at any time, change their terms of service, purpose, and use of cookies, etc. See below for additional information on how to manage such cookies.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

Web beacons:

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance, and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.

Targeted advertising:

Third parties may drop cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details, or other personally identifying details unless you choose to provide these to us.

How do we use cookies?

‍We use cookies to:

  • Track traffic flow and patterns of travel in connection with our Website;
  • Understand the total number of visitors to our Websites on an ongoing basis and the types of internet browsers (e.g., Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g., Windows or Mac) used by our visitors;
  • Monitor the performance of our Website and to continually improve it; and
  • Customize and enhance your online experience.

What types of cookies do we use?

‍The types of cookies used by us in connection with the Website can be considered 'essential website cookies,' 'functionality cookies,' 'analytics and performance cookies,' 'marketing,' and 'other technologies'. We've set out some further information below, and the purposes of the cookies we set in the following table.

  1. Cookies necessary for essential website purposes - These cookies are essential to provide you with services available through this Website and to use some of its features, such as access to secure areas. Without these cookies, we will not be able to provide services that you require, such as transactional pages and secure login accounts.
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  2. Functionality Cookies - These cookies record information about choices you've made and allow us to tailor the website to you. These cookies allow us to provide you with our services in the way in which you have required, as you continue to use or come back to our Website. For example, these cookies allow us to:
  1. Save your location preference if you have set your location on the homepage in order to receive localized information;
  2. Remember settings you have applied, such as layout, text size, preferences, and colors;
  3. Show you when you are logged in; and
  4. Store accessibility options.

Performance / Analytics Cookies

‍We use performance/analytics cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate, and continually improve the Website. For example, these cookies allow us to:

  • Better understand our website visitors so that we can improve how we present our content;
  • Test different design ideas for particular pages, such as our homepage;
  • Collect information about Website visitors such as where they are located and what browsers they are using;
  • Determine the number of unique users of the Website;
  • Improve the Website by measuring any errors that occur; and
  • Conduct research and diagnostics to improve product offerings.

4. Marketing

‍We use marketing cookies to deliver many types of targeted digital marketing. We do this in order to provide you with a better user experience and to maintain, operate, and continually improve the Website. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to:

  • Observe the site performance and generate retargeting; and
  • Maintain and improve the Website and our products.

How to control or delete cookies

‍You may have the right to decide whether to accept or reject cookies. When you access our Website, you are presented with a cookie consent mechanism that allows you to accept or reject cookies that are not essential cookies. You may also control cookies by setting your browser to turn off cookies as described further below. If you turn off cookies, web beacons and other technologies will still detect your visits to our Website; however, they will not be associated with information otherwise stored in cookies.As another way of controlling cookies, most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser or the documentation published online for your particular browser type and version. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Website. The following pages have information on how to change your cookies settings for the different browsers:

If you use another browser, you can check if the procedure for your browser is mentioned in this explanatory website or here.

To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out.

Third Party Websites' Cookies

‍When using our Website, you may be directed to other websites. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our Website.If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter, and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

Need More Information?If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies

Contact usIf you have any questions or comments about this Cookies Notice, or privacy matters generally, please contact us via email at info@withvayu.com.

Last updated: October 28, 2024

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